By accessing or using
Oshkosh Made website, or buying our products, you agree to the terms of the
Last updated on 8/8/2016
Oshkosh Made does not sell or share your personal information with other companies for their marketing efforts. We pride ourselves on providing exceptional customer service. Not only are we committed to helping you enhance your life, we also want to make sure you clearly understand how we use information about you to provide you with the best possible shopping experience. We value the trust you place in Oshkosh Made and we want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place to protect it.
Acceptance of Terms
Collecting Personal Information
We collect information about you when you make a purchase through our Site. This information may include your name, mailing and billing address, zip code, phone number, and/or email address. We may also ask for this information if you choose to participate in a survey, sweepstakes, contest, promotion or giveaway. We consider information that personally identifies you, such as your name, email address or billing information, and other data that is linked to such information, to be personal information.
can browse our Site and read our editorial content without providing any
personal information. However, you must provide personal information in order
to make a purchase. With sales transactions, we may collect payment information
including credit/debit card information, gift card and merchandise credit
numbers, and/or checking account information. When you make a purchase through
our Site, we collect transactional information related to your purchase (i.e.,
what you bought, the price you paid, the payment method you used, and if the
product was on sale).
use third-party partners to collect information about your use of our Site and
your product preferences. If you have provided us with your personal
information, information about your use of our Site and your preferences may be
linked to your personal information so that we may more effectively market to
you, or to help identify problems on our Site.
have software that allows us to re-create your sessions on our Site. We use
this information to make our Site easier and more enjoyable to use. If you have
provided us with your personal information, information about your use of our
Site may be linked to your personal information, and may be used to contact you
in order to address problems you may have experienced while using our Site.
also collect some personal information when you use other features of our Site.
We collect your email address if you sign up for our email list. In order to
establish an online account, you will be asked to provide your name, email
address, and zip code, and you will also need to establish a password. We may
also permit you to sign on to your online account with Oshkosh Made using
log-in information (such as an e-mail address and password) you have
established for using a social network profile or account (such as Facebook® or
Twitter®). If you choose to do so, those credentials may be communicated to and
used by a third party service provider to authenticate your credentials and
ensure that access to your account is obtained properly, and to facilitate your
use of you social network log-in to access your account with us. In addition,
if you are a new customer and want to use your social network log-in to access
your account with Oshkosh Made, some information about you (such as your name,
e-mail address, and location information) may be automatically delivered to us
as part of the process by which you sign up for your account.
Finally, Oshkosh Made may allow you to submit information to our Ratings & Reviews. Your use of the Forums may reveal your user name, city and state, and may allow you to publish certain other personal information about yourself. Information you submit to our Forums, including your user name, and in some cases, your city and state, becomes publicly available and can be seen, collected, and used by others. Once made public, this information cannot be made private again. Therefore, you should exercise caution when deciding to submit information to our Forums, or disclosing information about yourself or others, and you should not submit or communicate any information to the Forums that you do not want to be seen, collected, or used by others. We may link information you submit to our Forums to other information about you, including but not limited to your personal information and account information, but we will not publicly display your personal or account information other than as explained above.
Browsing Our Website
When you are using our Site, we log your IP address (a number that identifies your computer on the Internet) for system administration, troubleshooting and to examine overall traffic trends. For example, IP addresses help us determine the percentage of people coming from various online gateways, such as Google or Yahoo!. This information is collected in aggregate. It is also linked to your personal information if you provide your personal information to Oshkosh Made.
We have implemented Google Analytics Demographics and Interest Reporting on our Site, which provides us with information about categories of users who visit our site, such as the number of men and women, our visitors' age ranges, and our visitors' general interests. Google Analytics Demographics and Interest Reporting does not provide us with any personal information about you, such as your name or email address. We use information from Google Analytics Demographics and Interest Reporting to help us to better understand our customers and potential customers.
Google permits you to opt-out of some of their services by using Google Ads Settings. For example, visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads. Google provides additional information about Google Analytics and additional opt-out options here and here.
Please know that while some browsers allow you to send a signal indicating that you do not wish to be "tracked", our Site does not recognize or respond to these "Do Not Track" signals.
How We May Use Your Information
We may also utilize information that is publicly available. This information, in total, is used to improve your overall experience with our company. Here are the ways we may use information about you in order to enhance your shopping experience at Oshkosh Made:
- To complete your purchases. We use information about your transactions, including personal information you have provided, in order to process payments you have made and deliver products you have ordered. In doing so, we may transmit payment information to third parties, such as banks, credit card companies or payment clearance services. We may also provide shipping information to third parties in order to permit them to deliver products to you.
- For marketing and promotional purposes. We send targeted direct mail and catalogs to our customers about products or events that we think may be of interest, based on past purchases at Oshkosh Made. We may also send offers for discounts or promotions and information about campaigns, new products or new features. In addition, we send email communications to let customers know about promotions, organizational tips, and the most up-to-date happenings at Oshkosh Made. However, you can opt out of receiving catalogs, e-mails and other marketing materials from us. Information on how to opt out is provided.
- To enhance your online shopping experience. For example, we may use information about you to recognize you and welcome you back to our Site, personalizing your shopping experience, or to place advertisements or links on this Site for goods and services likely to be of interest to you.
- To make your use of our Site compatible with the social networks you use. For example, we and/or service providers we use may use your personal information to make it possible for you to access your account with Oshkosh Made using the log-in information you use for your social network account, or in connection with allowing you to share information about your activities on our Site through your social networks.
Sharing Your Information and Third-party Partnerships
previously stated, we do not sell or share your personal information with other
companies for their marketing efforts. For example, we may retain an outside
company to help us with customer research or to manage a customer database, to
send catalogs or direct mail, or to send email messages. The information we
provide to third parties for such purposes may include your name, address,
email address, Site usage, and purchase information, which will help us target
marketing communications. Oshkosh Made also provides some anonymous information
about customer purchases to third-party companies that assist us with
advertising and promoting our products and services.
can opt out of receiving catalogs, e-mails and other marketing materials from
us. Information on how to opt out is provided.
participate in special partnerships with other companies that we believe offer
products or services that our customers would be interested in and would
benefit from. We do not share customers' personal information with these
partner companies. Customers may receive information about these partnerships
and related promotions directly from Oshkosh Made or from the third-party
companies that assist us with marketing.
Made may also enter into a "co-branding" relationship with another
company, or organization. At times, we may communicate with customers on behalf
of that company and customers may be directed to a partner website to purchase
a specific item or learn about their services. In these cases, both Oshkosh
Made and the partner company may receive personal information you provide.
like many other companies, Oshkosh Made may use outside marketing companies to
place advertisements or links on other websites. When you visit this Site,
these companies may collect non-personally identifiable information (e.g., your
IP address, click stream information, browser type, time and date, subject of
advertisements clicked or scrolled over) about your visits to this Site and
your visits to other websites over time in order to provide advertisements
about goods and services likely to be of interest to you. These companies
typically use a cookie or third party web beacon to collect this information
about your online activities over time and across different web sites. To learn
more about this behavioral advertising practice or to opt-out of this type of
advertising by certain participating advertising networks, you can visit http://www.aboutads.info/choices/
In addition, Google permits you to opt-out of some of their services by using Google
Ads Settings, and provides information and additional opt-out
options for Google Analytics here and here.
Oshkosh Made is not responsible for the collection or use of information
by such marketing companies or third-party websites.
parties may receive your personal information because you have visited their
websites or accessed their links. Please refer to their privacy policies to learn
about how they handle your personal information. Please note that Oshkosh Made
has no control over the privacy practices of other companies of websites, and
we do not assume any responsibility or liability for any third-party's data
collection or disclosure practices, their failure to abide by their privacy
policies, or the content of their websites.
In the event that Oshkosh Made is merged with or acquired by another company, or in the event of a transfer of our assets, we may disclose or transfer personal information and other information about usage of our Site in connection with such a transaction. In the event of such a transfer, we will notify you of the change of control of your personal information. You should also be aware that courts may have the authority under certain circumstances to permit personal information and other information about usage of our Site to be shared or transferred to third parties without your permission.
Disclosure of Your Personal Information
Security of Our Site
Made maintains security procedures designed to keep information we own, license
and process from being accessed by any unauthorized person or business. We use
a variety of multi-level security systems to control access to our systems and
the data that we house. Our enterprise security operations center maintains
real-time monitoring for information system vulnerabilities and unauthorized
access attempts into our internal systems. We also maintain physical security
for our facilities and limit access to certain critical areas of our business.
however, no data transmission over the Internet can be guaranteed 100% secure.
As a result, while we strive to protect your personal information, we cannot
guarantee the security of any information you transmit to or from our Site, and
you do so at your own risk. Accordingly, we disclaim liability for any theft,
loss, or interception of, or any unauthorized access or damage to any data or
communications. By using our Site, you acknowledge that you understand and
agree to assume these risks.
with access to the email address and password you use to create an account with
us can obtain access to the personal information you have provided to us. We
urge you to keep your password in a safe place and not share it with anyone.
Always sign out from your account and close your browser window when you have
finished your visit to our Site. This ensures that others cannot access your
account, which is especially important if you are sharing a computer with
someone else or are using a computer in a public place.
are responsible for maintaining the confidentiality of your account password,
and you are responsible for any access to or use of our Site by any person or
entity using your password, whether or not such access or use has been
authorized by you.
and Revising Your Account Information
You may review and make changes to the personal information that is stored in your user account on our Site by visiting the "My Account" area of our Site.
- Direct Mail Opt-Out. All of our catalogs and direct mailers have information printed on them (generally on the address panel) giving customers notice on how to opt out of our direct mail promotions. To be removed from future mailings from Oshkosh Made, please call us at 1-920-235-9255. After the voice message, please follow the prompts to remove your name from our future mailings. You will be asked for your name, address and customer number as they appear on our mailings. Your request is processed as quickly as possible. Due to mailing lead times however, it is possible that you may receive a few more mailings from us. After six to eight weeks, you should no longer receive mailings from Oshkosh Made.
Email Opt-Out. All of our marketing emails include a link for unsubscribing to our emails. Registered users on our Site can also log on to the "My Account" section to change their email preferences. We will apply your unsubscribe request as quickly as possible. There may be promotional email campaigns in process and you may continue to receive emails from us for a few days. We require up